Responsible Gaming at lb77
lb77 is committed to providing a safe, enjoyable, and controlled betting environment for every player in Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to stay in control — at all times.
Why Responsible Gaming Matters
Betting and online casino games are designed to be a form of entertainment — a way to engage with the sports you love and enjoy the thrill of live casino action from anywhere in Bangladesh. lb77 operates on the firm belief that gambling should always remain exactly that: entertainment. When gambling stops being fun and starts affecting your finances, relationships, or mental wellbeing, it has moved into problem territory that requires immediate attention.
The vast majority of lb77 players enjoy our platform safely and within their personal means. However, lb77 acknowledges that a small proportion of players may develop gambling-related problems over time, and we take our responsibility to those players seriously. Our responsible gaming framework is not a legal footnote — it is an active, operational system that monitors player behaviour, enforces limits, and ensures that anyone showing signs of problem gambling receives appropriate support.
All lb77 responsible gaming tools are available free of charge to every registered account holder. Activating deposit limits, time-out periods, or a self-exclusion order requires nothing more than a message to our support team at [email protected]. There are no fees, no waiting periods for limit reductions, and no questions asked when a player requests self-exclusion. Your safety is our priority.
lb77 complies with internationally recognised responsible gaming standards. We train our support staff to identify and respond to signs of problem gambling, and we partner with responsible gaming monitoring tools that flag unusual betting patterns for proactive review. Every player deserves a safe and fair experience, and lb77 is committed to delivering exactly that for the Bangladesh betting community.
Six Pillars of Safe Play
lb77 provides a comprehensive set of player protection tools that are always active, always available, and always free to use. Here is what is available to every lb77 account holder.
Deposit Limits
Set a daily, weekly, or monthly deposit ceiling that lb77 will automatically enforce on your account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reductions to your limit take effect immediately; increases require a 7-day cooling period to protect you from impulsive decisions.
Loss Limits
Define the maximum net loss you are comfortable incurring over a daily, weekly, or monthly period. When your net losses across all betting and casino activity reach this threshold, lb77 will suspend further wagering activity for the remainder of that period. Like deposit limits, loss limit reductions apply immediately.
Session Time Limits
Set a maximum session duration for your lb77 account. When your active session reaches the time limit you have configured, lb77 will display a notification and log you out automatically. This tool helps prevent the kind of extended, uninterrupted play sessions that are closely associated with problem gambling behaviour.
Time-Out Periods
Take a structured break from lb77 by activating a time-out period of 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Time-outs cannot be cancelled once activated. They are ideal for players who feel they need a short break without committing to permanent self-exclusion.
Self-Exclusion
Request permanent or long-term self-exclusion from lb77 at any time, effective immediately. Self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure are available. Once a self-exclusion order is active, lb77 will close your account, return your remaining balance, and will not accept any new registration from you for the duration of the exclusion.
Reality Checks
Enable periodic reality check notifications that appear on screen during active game sessions. These pop-ups display your current session duration, net win or loss, and the time. Reality checks interrupt automatic or habitual play and prompt you to consciously decide whether to continue — an evidence-based technique for maintaining healthy betting habits.
How to Activate Your Controls
All responsible gaming tools can be activated quickly via your lb77 account dashboard or by contacting our support team. Here is a step-by-step guide for each tool.
Set a Deposit Limit
Log in to your lb77 account and navigate to Account Settings → Responsible Gaming → Deposit Limits. Enter your desired daily, weekly, or monthly cap in BDT (Bangladeshi Taka). Confirm the change. Reductions are immediate; increases activate after 7 days. Alternatively, email [email protected] with the subject Deposit Limit Request.
Activate a Time-Out
Go to Account Settings → Responsible Gaming → Time-Out. Select your preferred duration: 24 hours, 48 hours, 7 days, 14 days, or 30 days. Click Confirm. The time-out takes effect immediately and cannot be reversed. You will be logged out automatically. You can also request a time-out by emailing [email protected] at any hour — our team operates 24/7.
Request Self-Exclusion
Email [email protected] with the subject line Self-Exclusion Request. State your preferred exclusion duration (6 months, 1 year, 3 years, or permanent). Our team will action your request within 24 hours, close your account, and return your remaining balance via your most recent payment method (bKash, Nagad, Rocket, Upay, or bank transfer).
Enable Reality Checks
Navigate to Account Settings → Responsible Gaming → Reality Checks. Set your preferred notification interval — every 15 minutes, 30 minutes, or 60 minutes. Reality check popups will appear during all active game sessions, displaying your elapsed time and session profit or loss. You can adjust or disable reality checks at any time from the same settings panel.
Set a Loss Limit
Navigate to Account Settings → Responsible Gaming → Loss Limits. Enter your maximum acceptable net loss for a given day, week, or month in BDT. Once the limit is reached, all betting and casino activity is suspended automatically for the remainder of the period. As with deposit limits, reductions take effect immediately while increases require a 7-day review period before activation.
Account Closure
If you wish to permanently close your lb77 account for any reason, email [email protected] with the subject line Account Closure Request. Include your registered username and the email address on your account. We will process the closure, settle any outstanding balance, and confirm by email. Permanent closures cannot be reversed.
Responsible Gaming Limits — Quick Reference
| Tool | Available Periods | Minimum (BDT) | Effective From | Reversal / Increase Wait |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | ৳500 | Immediately | 7 days for increases |
| Loss Limit | Daily / Weekly / Monthly | ৳500 | Immediately | 7 days for increases |
| Session Time Limit | Per session | 30 minutes | Next session | Adjustable at any time |
| Reality Check | Every 15 / 30 / 60 mins | — | Current session | Adjustable at any time |
| Time-Out | 24h / 48h / 7d / 14d / 30d | — | Immediately | Not reversible once active |
| Self-Exclusion | 6 months / 1yr / 3yr / Permanent | — | Within 24 hours | Cannot be lifted early |
Is Your Gambling Under Control?
Honest self-reflection is the first step toward maintaining a healthy relationship with gambling. Review the questions below and consider how many apply to your recent betting behaviour on lb77 or any other platform.
Problem Gambling Self-Check
Read each question carefully and answer honestly. If you answer "yes" to three or more of the following questions, we strongly encourage you to contact our support team or a professional gambling support organisation.
Do you find yourself spending more money on gambling than you originally planned or can comfortably afford to lose?
Have you ever borrowed money, sold possessions, or used funds intended for essential expenses (rent, food, utilities) in order to fund gambling?
Do you feel restless, irritable, or anxious when you are not gambling, or when you try to reduce or stop your gambling activity?
Have you made repeated unsuccessful attempts to control, reduce, or stop gambling — perhaps setting limits for yourself that you later broke?
Do you find yourself gambling to escape problems, relieve feelings of anxiety, stress, depression, or loneliness, rather than purely for entertainment?
After losing, do you feel a strong compulsion to return as quickly as possible to try to win back what you lost (commonly known as "chasing losses")?
Have you concealed the extent of your gambling activity from family members, friends, or colleagues because you were concerned about how they would react?
Has gambling caused significant problems in your personal relationships, professional life, or financial situation over the past 12 months?
Preventing Underage Gambling
lb77 operates a strict 21+ age policy. Every player who registers on the lb77 platform must be at least 21 years of age. We apply a mandatory age verification process at registration and conduct additional KYC checks before processing any withdrawal. Players found to be under 21 will have their accounts immediately suspended, their data deleted, and any deposited funds returned.
If you share a device with younger family members or children, lb77 strongly encourages you to take the following practical steps to prevent minors from accessing the platform:
- Always log out of your lb77 account fully when you are not using the platform — do not rely on browser session timeouts alone.
- Never save your lb77 username or password in a browser on a shared device, and do not use autofill features that could allow another person to log in on your behalf.
- Install reputable parental control software on shared devices. Well-regarded options available in Bangladesh include Google Family Link, Norton Family, and built-in iOS/Android screen time controls.
- Keep your mobile devices password-protected with a PIN, pattern, or biometric lock that your children do not have access to.
- Have an open, age-appropriate conversation with older children about the risks of gambling and why it is strictly for adults only.
Support & Resources
Whether you need to activate a limit, request self-exclusion, or just want to talk through your concerns, our responsible gaming support team is here for you around the clock.
Email Support
Contact our responsible gaming team at any time via email. Responses are prioritised for all responsible gaming and self-exclusion requests.
[email protected]Live Chat
Use the lb77 live chat feature available on the platform to speak with a support agent in real time. Live chat is available 24 hours a day, 7 days a week, including Bangladesh public holidays.
24/7 Availability
The lb77 responsible gaming team operates continuously. All self-exclusion and time-out requests are actioned within 24 hours. Deposit and loss limit reductions take effect immediately upon confirmation.
Bangladesh Standard Time (UTC+6)Related Policies
For full details of your rights and lb77's obligations, refer to the lb77 Terms & Conditions and Privacy Policy, both available in English on this site.
Play Safely on lb77
Responsible gaming is the foundation of everything lb77 does. When you are ready to enjoy cricket betting, slots, live casino, and more — do so knowing that lb77's full suite of player protection tools is always available to keep you in control.